Overview

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Finance | Job Sub Function: AP/AR | Job Category: People Leader | All Job Posting Locations: Bogotá, Distrito Capital, Colombia

Johnson & Johnson Global Services Finance provides I2C services and financial support for Johnson & Johnson companies across all regions. This role will be fully responsible for the overall leadership, strategy and direction of Invoice to Cash activities placed in the Global organization.

This dynamic role will establish a new Global team with a global mindset, create a positive culture, and drive standardization and simplification of processes. This role will collaborate with Service Delivery Leads within each of the Regions, Global stakeholders and the Global Process Owner to further evolve processes.

Key responsibilities include the preparation and execution of strategy, accuracy and timeliness of Global Invoice to Cash processes for Johnson & Johnson companies globally, building a customer-focused culture, ensuring service delivery commitments, and maintaining customer satisfaction while meeting service levels.
The role may involve alignment with the GPO, supporting acquisitions,



divestitures, reorganizations and other integrations, and oversight of third-party BPO providers as needed. It also includes ensuring compliance with statutory, regulatory and SOX 404 requirements and supporting internal and external audits.

The position may be conveyed with New Orthopaedics business following the planned separation, with details provided at an appropriate time and subject to consultation processes.

Responsibilities

- Responsible for the strategy, accuracy and timeliness of Global Invoice to Cash processes for Johnson & Johnson companies globally.
- Develop and articulate vision for Global Invoice to Cash organization and build a customer-focused organizational culture.
- Provide leadership and ensure Global Invoice to Cash service delivery commitments and customer expectations are met.
- Accountable for overall customer satisfaction and meeting required service levels.
- Develop and operationalize Global Invoice to Cash strategies that enhance effectiveness and compliance.
- Build and manage key relationships with Global Services leadership to ensure service delivery commitments and value expectations are met.
- Provide leadership to acquisitions, divestitures, reorganizations and other integrations as required.
- Provide leadership and oversight to third-party Business Process Outsourcing (BPO) providers as needed.
- Align with Global Process Owner (GPO) to develop, communicate and continuously improve policies, processes and procedures for Global Invoice to Cash.
- Deliver talent,



business and financial expectations for Global Invoice to Cash.
- Ensure Global Invoice to Cash remains compliant with all statutory, regulatory and SOX 404 requirements.
- Provide guidance and support for internal and external audits, ensuring effective controls for end-to-end processes.
- Drive continuous improvement and change management to optimize effectiveness and efficiency of Global Invoice to Cash processing.
- Collaborate with Global Services Cross-Functional Leaders, Regional Service Delivery Leads and other stakeholders to identify and deliver improvements in service performance and global standards.
- Maintain and foster external relationships and benchmarking to ensure responsiveness to changing environment.
- Other duties as assigned.

Qualifications

- Education: A minimum of a Bachelor’s degree in accounting or finance; MBA, CPA, CMA or other financial certifications are preferred.
- Experience: A minimum of 15 years of professional experience; at least 3 years in a Shared Service Center of a multinational corporation or BPO preferred.
- Travel: Up to 20% international travel may be required.
- Experience and Skills: Experience managing General Invoice to Cash function at a large multi-state company; ability to lead large, complex projects in a Integral environment; change leadership in matrixed organizations; strong interpersonal skills; conflict resolution and stakeholder management; ability to manage ambiguity and multiple priorities; ability to mentor and develop a high-performing team; capacity to champion new ideas and obtain buy-in from executives.
- Preferred: Track record of driving business results through inspirational leadership and strong accounting/systems knowledge (including SAP).
- Other: The role may require up to 20% international travel.

For more information about the company and to learn more, visit https://www.jnj.com/.

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📌 C DPS Director (Bogotá)
🏢 7456-Johnson & Johnson MedTech Colombia S.A.S. Legal Entity
📍 Bogotá