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We're hiring for Account Management
? Medellín, Colombia (on-site) | ? Supporting customers in Australia

Do you have solid experience managing accounts, driving renewals, and growing commercial relationships with clients? We're connecting talent with a general technology company and leader in business management solutions, and we have 2 open positions:

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Account Manager
— managing and growing a portfolio of accounts

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Manager, Account Management
— leading and developing a team of Account Managers

What we're looking for:
✅ Proven experience in Account Management, Customer Success, or B2B sales (SaaS experience is a plus) ✅ A track record of meeting or exceeding renewal and expansion targets ✅ Experience negotiating contracts and managing a CRM (Salesforce) ✅ For the Manager role: prior experience leading commercial or Customer Success teams ✅
Advanced English (C1), fluent with clear pronunciation




— this role involves constant interaction with international clients

What we offer:
? Competitive salary in COP + attractive commissions ? 35% surcharge on night-shift hours ? Private medical insurance ? Transportation support during extended shift hours ? An international environment, supporting a portfolio of clients in Australia ? Continuous training

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Important:
these roles involve night/rotating shifts (due to the Australia coverage), so schedule availability and flexibility really matter here. If your shift ends late at night or starts in the early morning, we've got you covered with transportation support to and from home.

If you're a commercially-minded, results-driven person who's passionate about building long-term client relationships, we'd love to talk to you

📌 Account Manager (Medellín)
🏢 Sprocket International Group
📍 Medellín