Primavera Talent is proud to partner with Forever Fit Physical Therapy & Wellness to find an exceptional
Virtual Patient Care Coordinator
to join their dynamic and mission-driven team. This is a full-time, fully remote position for an English-speaking professional
based in Colombia
.
At Forever Fit, patients are treated like family - and we’re looking for someone who shares that same level of care and dedication. You’ll play a critical role in ensuring patients feel supported at every stage of their physiotherapy journey, while also building strong relationships with colleagues and contributing to the clinic’s ongoing success.
Location
: Remote (Colombia-based)
Compensation
: Competitive (based on experience and qualifications)
Schedule
: Monday to Friday (42hrs per week) aligned to Eastern Time
*What you’ll be doing:*
- Answering patient calls, texts, and video chats with professionalism and warmth
- Scheduling appointments and coordinating follow-ups with precision
- Checking patients in and out for virtual appointments
- Ensuring all intake forms and documentation are completed
- Collecting payments and explaining treatment plans clearly
- Helping new patients understand the value of physiotherapy and feel confident about their first visit
*What you bring:*
- At least 1-2 years of experience in healthcare or a patient-facing role
- Bachelor’s degree
- Strong written and spoken English (minimum level C1)
- A quiet, well-lit place to work, and access to stable internet (100 Mbps minimum)
- Confidence with technology and learning new systems
- Clear communication, organization, and great energy
- A background in physiotherapy is a plus - but not a must.
*What we bring:*
- Ongoing training in American healthcare standards, platforms, and HIPAA privacy regulations
- Real career growth with the potential to step into a supervisor position
- A collaborative, supportive culture with a team that genuinely cares
- A clear structure and long-term model built to give
📌 Virtual Patient Care Coordinator for a Physiotherapy Clinic in the USA (Colombia)
🏢 Primavera Talent
📍 Colombia
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