Bilingual Customer Success Representative, Remote Part time 25 hours per week (Bogotá)

Bilingual Customer Success Representative, Remote Part time 25 hours per week (Bogotá)

11 ago
|
Solvo S
|
Bogotá

11 ago

Solvo S

Bogotá

Bilingual Community Success Coordinator (Remote | Part-Time)Location: Remote
Schedule: Part-Time - 25 Hours per Week
Preferred Schedule: Tuesday through Saturday | 2:00 PM - 7:00 PM Pacific Time
Compensation: $1'790.000
Language Requirement: Fluent English and Spanish
About the Organization
We are a mission-driven organization dedicated to empowering Latino communities through education, financial wellness, entrepreneurship, homeownership support, and access to critical community resources.
Our mission is to build meaningful relationships that help individuals and families achieve long-term success. We believe every person deserves trusted guidance and support, and we are committed to creating lasting, positive impacts in the communities we serve.
Position Overview
We are seeking a highly motivated and compassionate Bilingual Community Success Coordinator to serve as the primary point of contact for community members and clients after their initial engagement with our organization.
This role is idóneo for someone who enjoys building relationships, making meaningful connections,



and helping people achieve their goals. The successful candidate will be responsible for client follow-up, appointment coordination, CRM management, and ongoing community engagement to ensure every individual receives a supportive, personalized experience.
If you are empathetic, organized, and passionate about making a difference, we would love to hear from you.
Key Responsibilities
Client Relationship Management
- Conduct outbound follow-up calls with clients at various stages of their journey.
- Maintain consistent communication with active and inactive clients.
- Re-engage individuals who require additional support or encouragement.
- Follow up after consultations, workshops, community events, and appointments.
- Build trust through personalized and proactive outreach.
- Answer general questions and connect clients to appropriate resources and services.

Appointment & Program Coordination
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📌 Bilingual Customer Success Representative, Remote Part time 25 hours per week (Bogotá)
🏢 Solvo S
📍 Bogotá

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