DUTIES AND RESPONSIBILITIES: Monitor live operations in real time
to identify irregular or high-risk activity. Ensure compliance with
security protocols, operational standards, and fairness in
processes. Detect and escalate unusual patterns, behaviors, or
technical concerns according to internal procedures. Collect and
consolidate monitoring data for analysis and reporting. Collaborate
with risk, compliance, and operations teams to evaluate potential
threats and maintain integrity of operations. Prepare clear reports
on trends, irregularities, or emerging risks. Maintain strict
confidentiality and uphold professional integrity. Communicate
findings effectively with internal teams and external stakeholders
as needed. Support daily operational tasks and assist with
initiatives led by supervisors or managers. Accurately document
observations, incidents, and process deviations. REQUIREMENTS: Native or fluent in English (C1 level), with strong proficiency in
both written and spoken communication. Recent graduate or
final-year student in a technical, analytical, or business-related
field. Strong analytical skills with the ability to identify
patterns and assess risks. Flexibility to work in rotating shifts, including nights and weekends, within a 24/7 environment. High
attention to detail and ability to work under pressure. Strong
organizational and time-management skills. Commitment to ethical
standards and confidentiality. Proficiency with Microsoft Office
tools (Excel, Word, Outlook). Familiarity with monitoring tools, surveillance systems, or risk-assessment technologies. BENEFITS: Comprehensive training and professional development opportunities.
Competitive compensation with shift allowance where applicable.
Exposure to a fast-paced, technology-driven environment.
Opportunities for career growth and cross-department collaboration.
Supportive team culture with mentorship from experienced
professionals. Health and wellness initiatives. Company events and
team-building activities.
📌 Surveillance Controller (Bogotá)
🏢 The lemon Consulting
📍 Bogotá
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