One Person + AI Agents = An Entire Enablement Team

Imagine replacing a traditional enablement org with a single operator who builds, directs, and verifies AI agent systems — then stands in front of Fortune 100 executives and delivers the result with confidence. That's this role.

You'll be forward deployed at the intersection of enterprise customer success and applied AI, responsible for onboarding, demos, documentation, and training across a suite of community engagement and social media management products. The difference: you won't do the production manually. You'll engineer the AI-native infrastructure — prompts, agent workflows, knowledge architectures, verification loops — that produces enablement at a pace and quality no traditional team can match.

Your Core Focus Areas

Enterprise onboarding at scale. Lead structured onboarding sessions for admins, moderators, and end users — driving rapid time-to-value. Each new cohort launches faster because the AI system you maintain absorbs lessons from every previous cycle.
High-stakes product demos.



Build and deliver demos for prospects, customers, and C-suite audiences. You own the environments, narratives, dry runs, and day-of coverage when new capabilities ship — partnering directly with product leadership on executive presentations.
Living documentation & training. Keep docs, guides, and training materials accurate within days of every product release. Your AI agents and automated workflows handle the heavy lifting; you verify output against the live product and ensure nothing ships with stale or hallucinated content.
AI system design — the job behind the job. Continuously architect and refine the prompts, skills, context files, and guardrails that allow agents to produce entire categories of enablement work autonomously. Your north star: each class of deliverable needs less human touch over time.
Voice-of-customer feedback loops. Translate onboarding friction and recurring support questions into structured produ

📌 AI-Powered Customer Enablement Engineer (Colombia)
🏢 IgniteTech
📍 Colombia