About the Role We are seeking a Bilingual Medical
Virtual Assistant (Spanish-English) with a nursing or healthcare
background to support a U.S.-based clinical team. In this role,
youll handle patient communications, coordinate care, and manage
administrative processesall while ensuring accuracy, empathy, and
professionalism across both languages. This is ideal for someone
with healthcare experience who enjoys patient interaction and wants
to continue contributing to meaningful care in a remote capacity.
Key Responsibilities Communicate with patients in Spanish and
English via phone, text, email, or patient portals. Manage
appointment scheduling, reminders, and follow-ups through EMR/EHR
systems. Explain care instructions and clinic procedures (within
scope; not diagnosing). Maintain accurate and confidential patient
records . Support billing, documentation, and insurance
coordination as needed. Collaborate with clinicians and staff to
ensure a smooth patient experience. Provide compassionate and
efficient support while upholding HIPAA standards. Qualifications




Nursing/Physician education or clinical experience required (CNA,
MA, RN, or similar preferred). Fluent in both Spanish and English
(written and spoken). At least 1 year of experience in a
healthcare, telehealth, or medical office setting. Solid experience
in the Cardiology space, including comprehensive exposure to C
ongestive H eart F ailure. Strong communication and interpersonal
skills with a patient-centered approach. Experience using EMR/EHR
systems (e.g., Athena, Kareo, SimplePractice) is a plus. Highly
organized, detail-oriented, and reliable in remote work settings.
Ability to handle confidential information and follow HIPAA
compliance. Preferred Skills Background in home health,
telemedicine, or outpatient care . Knowledge of medical billing or
prior authorization processes . Familiarity with Google Workspace ,
Microsoft Office, and CRM systems. Why Join Us 100% remote position
with adaptable working

📌 Bilingual Healthcare Administrative SupportSpecialist (Bogotá)
🏢 SeamlessAssist
📍 Bogotá