At Capgemini Engineering, the world leader in engineering services, we bring together a general team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description

At Capgemini Engineering, we are proud to support some of the world's leading telecommunications providers in keeping their networks running at their best. As part of our growing team in Colombia, you'll play a vital role in the operational health of a telecommunications infrastructure working at the frontline of network monitoring, incident management, and service continuity. If you thrive in a fast-paced, technically demanding environment and take pride in keeping critical services online, this is the role for you.

In this role you will play a key role in:





Performing continuous monitoring of network and service platforms, detecting, classifying, and managing alarms and events, while correlating alerts to assess their impact on customers and internal infrastructure

Executing first-level troubleshooting following established operational procedures, managing the full incident lifecycle from initial diagnosis through to escalation, resolution, and service restoration validation

Supporting scheduled maintenance windows, operational changes, and post-change health checks, ensuring full compliance with operational standards, security requirements, and governance processes

Providing timely and accurate communication to customers and stakeholders regarding incidents, service degradations, and restoration activities, while maintaining detailed shift logs and participating in operational handovers

Contributing to continuous improvement initiatives by iden

📌 Transport Network Engineer (Bogotá)
🏢 Capgemini Engineering
📍 Bogotá