Location: Remote
Employment Type: Full- Time | Independent Contractor | Fully Remote
Work Schedule: 40 hours per week | Work schedule aligned with U.S. business hours
Industry: Dental Healthcare
Position Summary
Our client is seeking an experienced Bilingual Virtual Dental Receptionist to support the front-office operations of a growing dental practice. This role is responsible for delivering exceptional patient service, managing appointments, coordinating patient care, verifying dental insurance, and maintaining accurate patient records. The adecuado candidate is fluent in both English and Spanish, has previous dental office experience, and is proficient in Dentrix Ascend. This is an excellent opportunity for someone who is organized, customer-focused, and thrives in a fast-paced healthcare environment.
Key Responsibilities
Patient Communication & Front Desk Support
- Answer inbound patient calls professionally in both English and Spanish.
- Respond to patient inquiries with empathy and excellent customer service.
- Coordinate communication between patients, providers, and office staff.




- Deliver a positive patient experience throughout every interaction.

Appointment Scheduling & Patient Coordination
- Schedule, confirm, reschedule, and manage patient appointments.
- Coordinate patient care and communicate treatment information.
- Follow up with patients regarding upcoming appointments and treatment plans.
- Optimize provider schedules to maximize office efficiency.

Insurance Verification & Financial Coordination
- Verify dental insurance eligibility and benefits.
- Explain treatment estimates and patient financial responsibilities.
- Maintain accurate insurance information and documentation.
- Coordinate with the dental team regarding insurance-related matters.

Medical Records & Administrative Support
- Register new patients and complete patient intake.
- Update and maintain accurate patient records within Dentrix Ascend.
- Ensure documentation is complete and acc

📌 Bilingual Virtual Dental Receptionist (Bogotá)
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