We believe what’s good for the planet is good for business. We’re CarbonBetter, a certified minority-owned sustainability and energy logistics company that’s tackling climate change from the inside. We're proud to be the largest minority-owned business in Austin and the 4th largest privately owned business headquartered in Austin. We’re growing our team, and we’re looking for creative thinkers who want to help us build a better future. Learn more here: https://carbonbetter.com/about/

This role sits within our Retail Energy Division and English fluency is required.

Provision and Peak 6 Power & Gas are retail energy suppliers that serve electricity and natural gas to homes and small businesses in Ohio, Michigan, and California, USA, and are subsidiaries of CarbonBetter. We’re seeking a new Inside Sales Manager or Supervisor to join our sales team.

Position Overview

Our Sales Agents focus on retention and cross‑selling efforts by interacting with existing customers to retain their services, as‑well-as contact new customers and provide clean energy solutions.



Tasks include making outbound sales calls to existing and new customers, responding to customer emails and text messages, tracking retention results, cross‑selling to existing customers and taking accountability for all assigned leads.

Responsibilities
- Call all daily assigned customer leads and properly disposition each lead in our dialer system
- Ensure each customer receives up to 6 phone calls during a 1‑week cycle
- Become familiar with sales scripts and procedures to retain customers
- Become an expert in communicating the value of being our customer
- Take clear notes during each customer interaction
- Provide detailed instructions to customers to ensure their retention process is completed
- Always attempt to cross‑sell additional supply services (electricity or natural gas)
- Review and track sales retention reports, and if required, reconnect with customers to ensure each retention is fully processe

📌 Sales Agent (Medellín)
🏢 CarbonBetter
📍 Medellín