HR Experience Specialist at pebl.
About the role Pebl is on the lookout for an HR Experience Specialist who will oversee the entire employee lifecycle, emphasizing both onboarding and offboarding processes for employees and clients alike. This position is pivotal in fostering positive relationships, efficiently managing HR data, and providing expert guidance in human resources. The successful candidate will possess excellent communication abilities, a comprehensive understanding of employment legislation, and a highly organized and approachable demeanor.
Key facts
Location: Medellín, Colombia
Engagement: Temporary (3-month contract, with the possibility of extension)
Compensation: COP 7.5M per month
Team: Operations
What you'll do
- Oversee and coordinate all facets of the employee onboarding and offboarding processes, collaborating with both internal general teams (such as Immigration and Payroll) and external service providers.
- Serve as a regional specialist, offering expert support to clients by addressing their inquiries and advising them on benefits, international payroll,



expense reporting, and various HR-related matters.
- Cultivate and manage client relationships in partnership with the client services team to ensure seamless communication and service delivery.
- Strive to maintain high levels of employee satisfaction among supported employees through a customer-centric approach.
- Enhance client satisfaction by ensuring swift onboarding timelines and adhering to service level agreements (SLAs) for issue resolution.
- Assist in the training and onboarding of new team members to ensure they are well-prepared for their roles.
- Maintain and audit all HR records meticulously, including personal files, onboarding and offboarding documentation, contracts, and job-specific materials.
- Ensure that all HR processes comply with local employment laws and proactively identify any areas requiring correction.
- Stay informed about relevant Collective Agreements and col

📌 HR Experience Specialist (Colombia)
🏢 Pebl
📍 Colombia