Agent Coordination Specialist IIPostulerlocations: Bogota, Colombiatime type: Temps Pleinposted on: Publié aujourd'huijob requisition id: R267218Cherchez-vous à faire une différence dans la vie d’un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu’organisation nous sommes unis par notre responsabilité d’œuvrer pour des vies plus saines. Joignez-vous à nous et postulez dès aujourd’hui# Ce que vous ferez# Responsibilities:* Coordinate the recovery and tender of freight at local airports.* Confirm that the alerts sent to our partner agents are received and understood.* Monitor agents to ensure customer pickup and delivery expectations are met.* Ensure that all Company and Regulatory policies and Standard Operational Procedures are followed.* Monitor, respond to and action personal and group email accounts in a timely manner.* Monitor and update the Transportation Management System based on updates received from partner agents.* Report all complaints,



concerns and issues to management immediately.* Select the most optimal routing / book shipments on next reliable and direct flights on a Next Flight Out basis.* Confirming the departure and Arrival of all domestic shipments by reviewing partner airline websites and actioning any Assist in providing guidance to our partner agents in the preparation of packaging materials and cold chain supplies when required.* Monitor and assist in the cold chain maintenance all shipments arriving at the airports and freight held at agent locations awaiting instructions/clearance for delivery.* Ensure that freight is recovered in a timely manner and all special delivery instructions and pickup instructions are communicated to our partner agents and followed.* Proficiency in Cold Chain Management which will include but not limited to Dry Ice/Packaging refurbishment and Gel Pack/Packaging configuration.* Provide excellent customer servi

📌 Agent Coordination Specialist II (Bogotá)
🏢 Mwi Animal Health
📍 Bogotá