AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you

We are looking for a Senior Product Manager to own the continued evolution of an AI-powered IT help experience built on Slack, serving as the primary front door for employee IT support. You will manage the full product lifecycle including requirements, backlog prioritization, rollout planning, and success metrics, while partnering with engineering and Support Operations to improve troubleshooting, escalation, and response quality. The role requires prior ownership of an agentic AI product in production and strong experience shaping and evaluating prompt effectiveness.

WHAT YOU WILL DO
- Own day-to-day product management, including framing, prioritization, requirements,



acceptance criteria, and backlog management.
- Play a key product role in Agile ceremonies, including planning, refinement, standups, reviews, and retrospectives.
- Partner with engineering and Support Operations to improve troubleshooting, escalation, fulfillment, and response quality.
- Define and monitor success metrics and translate findings into roadmap and prioritization decisions.
- Drive UAT, rollout readiness, stakeholder updates, and rapid iteration.
- Prepare for and facilitate recurring product review meetings with leadership.
- Strengthen the product feedback loop by turning user, support, and operational signals into prioritized improvements.

MUST HAVES
- 5+ years of product management experience.
- Ability to operate as an independent individual contributor with limited oversight.
- Strong product management experience owning roadmap, requirements, prioritization, and delivery for int

📌 Senior Product Manager (Pereira)
🏢 Agileengine
📍 Pereira