Job Title
Credit Control Clerk
Job Description
This role is with KLG, a integral leader in international education. KLG is now owned by Inspirit Capital and continues to deliver world-class educational experiences through its international network of schools and university partners.
Kaplan Languages Group (KLG) is a world-class language education platform operating over 20 schools across 8 countries. We deliver premium academic, professional, and language travel programmes to students from over 140 countries. At KLG, we combine education with financial excellence to support our international growth.
Job Overview
We are seeking a motivated, detail-oriented Credit Control Clerk to join our international finance team. In this role, you will be responsible for the day-to-day collection of outstanding invoices, managing student and agency accounts, and ensuring timely payments. Reporting directly to the Senior Credit Control Clerk, you will play a key role in maintaining a healthy cash flow for our global operations.
Key Responsibilities
Debt Collection & Communication
Contact international customers (students, parents and partner agencies) via phone and email to secure timely payments.
Issue automated and manual payment reminders according to company credit policy schedules.
Manage incoming queries regarding invoices, payment methods and account balances, resolving them or escalating them as needed.
Maintain accurate notes and records of all collection activities and customer communications within the system.
Account Administration & Reconciliations
Allocate incoming payments (wire transfers, credit cards, international platforms) to the correct customer accounts daily.
Perform regular bank reconciliations and clear unallocated cash in multiple currencies (GBP, USD, EUR, CHF, CAD).
Identify and flag billing discrepancies or disputed invoices to Sales and Operations teams for quick resolution.
Process credit notes and refunds in compliance with company policies and student
📌 Credit Control Clerk (Bogotá)
🏢 Kaplan
📍 Bogotá