AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you

ABOUT THE ROLE
We are looking for a Research Operations Associate to support a UX Research team by managing end-to-end participant recruitment for research studies, with a strong focus on B2B employer participants across sourcing, screening, scheduling, NDAs, and incentive payments. You will lead the migration of the UX research repository to Dovetail, serve as liaison between two research operations teams, coordinate with Legal and Policy on participant compliance, and identify continuous improvements to research operations processes.



The role requires 1–2 years of experience supporting UX teams or coordinating research participants with strong Agile and project management skills.

WHAT YOU WILL DO
- Manage the end-to-end participant recruitment process for UX research studies, with a strong focus on B2B (employer) participants, including sourcing, screening, NDAs, scheduling, and incentive payments.
- Communicate proactively with researchers on recruitment challenges and recommend alternative recruiting approaches when needed.
- Lead the migration of the UX research repository from Google to Dovetail and support repository organization and thematic analysis.
- Serve as the liaison between Research Operations and UX Research teams.
- Identify and improve Research Operations processes using design thinking and continuous improvement practices.
- Create recruitment resources and best practices for researchers.
- Support the UX research lifecycle by partnering closely with researchers and understanding study requirements.
- Coordinate with Legal and Policy

📌 Research Operations Associate (Bucaramanga)
🏢 Agileengine
📍 Bucaramanga