National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Team Lead I is responsible for managing complex and occasionally highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews.

Key Responsibilities:
- Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation
- Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O; policies)
- Oversees complex and occasionally highly complex claims that include Public Adjuster involvement
- Documents a claim file with notes, evaluations, and decision-making process




- Summarizes documents and enters into claim system notes
- Advanced knowledge of all regional construction types and related repair methodologies
- Frequently conducts targeted file examining, including performing ride-alongs or sit-alongs
- Frequently conducts calibrations with vendors or staff
- Communicates verbally or in writing about claim processes/procedures with other employees, leaders, and teams

Supervisory Responsibilities:
- This job has supervisory duties.
- Skills

Claims Resolution, Conflict Management, Management Reporting, Relationship Building, Training Instruction
- Compensation

Compensation offered for this role is 68,500.00 - 115,600.00 annually and is based on experience and qualifications.
- Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo

📌 Claims Adjuster Team Lead (California)
🏢 National General
📍 California