We are looking for a proactive and collaborative Import Coordinator to support our Imports team across all shipment types: FCL, LCL, and AIR.

What You’ll Do

Operational Support Across All Shipment Modes:
- Assist in managing import files for FCL, LCL, and AIR shipments from pre-alert to final billing.
- Review pre-alert documentation for accuracy and completeness, then upload and classify all relevant documents in CargoWise and eDocs.
- Prepare customs clearance documentation and ensure timely submission to customs brokers.
- Track shipments daily and proactively update CargoWise and stakeholders on delays or changes.
- Coordinate deliveries with truckers and consignees, securing timely appointments to prevent detention and storage charges.
- Send booking confirmations and delivery orders with all necessary supporting documentation.
- Accrue charges, ensure quotes are added to shipments, and assist with final billing for accuracy.

Communication & Teamwork:
- Proactively provide complete shipment updates to customers, agents, and internal departments.




- Escalate issues to Import Supervisors and collaborate with team members to find effective solutions.

Compliance & Data Integrity:
- Ensure all files are auditable and compliant with US CBP regulations.
- Monitor ISF submissions and customs documentation for completeness.
- Maintain detailed notes and accurate data in CargoWise for integral visibility.

What We Offer - 100% Company-Paid Benefits

Joining our team means access to:
- English classes (personalized to your level)
- Private health insurance (medicina prepagada)
- Gym membership
- Hybrid Work Model
- Life & funeral insurance

What We’re Looking For
- Experience in a support or coordination role within international freight forwarding is highly beneficial.
- Located in Bogotá
- Experience with CargoWise is a significant plus.
- Strong communication skills (written and verbal English).
- Excellent organization, time management, and critical thinking skills.

📌 Multimodal Import Coordinator (Bogotá)
🏢 TCA STAFFING
📍 Bogotá