Healthcare services in USA seeks a CSR

Technical Skills:
- Minimum 6 months of experience in healthcare environments
- English B2+/C1

Schedule: Full time, Monday to Friday 8:00am - 5:30pm EST

Location: Hybrid (Chico norte) - Bogotá

Contract: Indefinite

Salary: 3'500.000 cop

English C1

Key Responsabilities
- Manage and submit prior authorization requests with insurance companies for procedures, medications, and services.
- Verify insurance requirements and ensure all necessary documentation is complete and accurate.
- Monitor and follow up on pending authorizations to secure timely approvals and avoid delays in care.
- Coordinate with clinics, hospitals, and external providers to exchange patient documentation.
- Educate patients on referral processes, coverage details, timelines, and provider information.
- Ensure compliance with HIPAA regulations and internal policies for confidentiality and medical data handling.
- Phone number:_
- E-mail:_
- Current salary:_

Experience:
- Healthcare Customer service: 1 year (required)

Language:
- Inglés B2 (required)

Work Location: Hybrid remote in Usaquén, Cundinamarca 110221

📌 Healthcare Customer Service (Usaquén)
🏢 Grupo empresarial en Miami, Colombia y Honduras
📍 Usaquén