12 ago
|
Sutherland
|
Bogotá
Sutherland is seeking an IT Support Specialist (Tier 1) to serve as the first point of contact for end-users needing technical assistance. This role will monitor, troubleshoot, and resolve Level 1 issues remotely to keep staff and scholars equipped for success.
You will provide remote support for hardware, software, and specialized technology and escalate Level 2/3 issues as needed. The idóneo candidate has 2+ years of enterprise IT support experience and strong ServiceNow usage skills.
📌 Remote IT Help Desk Specialist (Bogotá)
🏢 Sutherland
📍 Bogotá