We are looking for an Inside Sales Representative who will be the first point of contact for clients seeking relief from unsecured debt. This role goes beyond traditional sales — it requires the ability to build trust quickly, assess a client's complete financial picture, and guide them toward the program best suited to their specific needs.

The idóneo candidate combines the consultative skills of a financial counselor with the energy and drive of a high-performing sales professional. If you are passionate about making a real difference in people's lives through sound financial guidance, this is your opportunity.

Key Responsibilities

Client Consultation & Financial Assessment
- Conduct in-depth financial consultations via phone to evaluate each client's debt obligations, income, assets, and monthly expenses.
- Review and analyze credit reports, billing statements, and payment histories to assess eligibility for financial wellness programs.
- Develop personalized financial plans focused on eliminating high-interest unsecured debt efficiently and affordably.
- Provide clear,



educated, and empathetic financial advice tailored to each client's unique situation.

Sales & Program Enrollment
- Present and recommend the most appropriate financial program options based on the client's profile.
- Handle objections professionally, building confidence and trust throughout the sales process.
- Meet and exceed monthly enrollment targets and performance KPIs.
- Follow up with prospective clients to nurture interest and move them through the pipeline effectively.

Communication & Client Experience
- Manage inbound and outbound calls using a multi-line phone system, ensuring prompt and professional responses.
- Communicate effectively both verbally and in writing, maintaining a tone that is clear, empathetic, and solution-focused.
- Document all client interactions, data, and program details accurately in the CRM system.
- Collaborate with internal teams (operations, compliance, c

📌 Inside Sales Representative (Medellín)
🏢 Provana
📍 Medellín