Job Purpose

As a Partner Operations Manager Level III, you will play a critical role in facilitating and enhancing our vendor relationships, supporting vendor programs, and managing the lifecycle of products and services. You will be the go-to person for the sales teams, providing essential support in quoting, deal registration, pricing, and up-selling opportunities. Your expertise in vendor programs, pricing structures, and product knowledge will be invaluable in driving revenue growth and ensuring the smooth execution of partnerships.

As a Partner Operations Manager Level III, you will play a critical role in facilitating and enhancing our vendor relationships, supporting vendor programs, and managing the lifecycle of products and services. You will be the go-to person for the sales teams, providing essential support in quoting, deal registration, pricing, and up-selling opportunities. Your expertise in vendor programs, pricing structures, and product knowledge will be invaluable in driving revenue growth and ensuring the smooth execution of partnerships.

Responsibilities




- Act as the primary point of contact for vendor programs, building strong and lasting relationships with multiple-tier vendors.
- Works closely with management in order to resolve escalated issues with customers pertaining to supplier orders and quotes as needed.
- Stay up-to-date with the latest developments in vendor programs and pricing structures to effectively support sales teams and end-users.
- Provide accurate and timely quotes for products and services, considering pricing guidelines and program terms.
- Tests existing solutions and creates training materials and resources for users to optimize product adoption and usage.
- Determine and communicate lead times and delivery expectations based on product availability, build lead time times, etc.
- Coordinate with vendors and internal teams to ensure timely delivery of products and services.
- Perform deal registration processes with ve

📌 Program Manager (Bogotá)
🏢 TD SYNNEX Multi-Country Area (Español)
📍 Bogotá