Addi is seeking a dedicated PQRS specialist to ensure timely, accurate processing of all petitions, complaints, claims, and suggestions. You will drive resolutions, deliver insights for continuous improvement, and contribute to a better customer experience within Addi's operations.
This role emphasizes empathy, analytical thinking, strong communication, and collaboration with Operations, Product, and Legal teams to maintain high quality PQRS handling and regulatory compliance in Colombia.
📌 PQRS Support (Bogotá)
🏢 Addi
📍 Bogotá