(fluent German & English, Golf) Customer Support Consultant (LATAM)

Join SupportYourApp as a Customer Support Consultant in LATAM. Work from home in a multicultural and multilingual environment and thrive by mastering new skills with our People First management approach. We are a leading Support-as-a-Service company providing secure technical, customer support and CX services for tech companies worldwide.

Responsibilities
- Providing exceptional customer and technical support via calls, emails, and chats
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Stay up-to-date with cutting-edge technology
- Securely work with customers' sensitive information
- Maintain working knowledge of our client's products and services

What you need to succeed
- Excellent German (C1 for both spoken and written) and English C1
- Experience in customer support is a must
- Interest in golf
- Knowledge of golf rules and golf equipment
- Ability to work collaboratively in a team
- Independent and proactive approach to work
- Personal laptop or computer (at least 8Gb RAM)



and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)

Nice to have
- Experience working with luxury brands
- Experience with CRM systems

Benefits and Perks
- Fixed schedule: Monday to Friday, 5 AM–1 PM, GMT-3
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management focused on your growth and long-lasting cooperation
- Greenhouse conditions for self-development
- The terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected

Who we are

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 la

📌 (fluent German (Bogotá)
🏢 SupportYourApp
📍 Bogotá