The Client Executive Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to raise funds in the capital markets and provide clients with strategic advisory services in coordination with the Institutional Banking team. The role partners across Institutional Banking to understand client needs, deliver strategic solutions, and drive cross-selling opportunities. This leader ensures strong governance and control by working closely with Legal, Compliance, Risk, Audit, and Finance, while promoting a culture of responsible finance, ethical conduct, and effective supervision. The position requires sound risk-based decision making, adherence to all policies and licensing requirements, and transparent management of control issues to safeguard Citi’s reputation, clients, and assets. They will be managing a team of 9 Client Executives in Colombia, managing 129 clients with RR2026 revenues of approximately $383.4MM; as well as the NAM location strategy.
Responsibilities




- Manage a team of Client Executive and work closely with the Sales team
- Understand clients’ business needs and work with internal partners to deliver solutions, adding value to clients and cross-selling Citi products
- Own regional service issue escalations, the resolution of recurring or complex service issues, and the regional incident reports
- Own changes to the regional/integral escalation process, own the policy for regional clients, and own he cultural change for Client Executives and Account Managers
- Manage client priorities and complete the impact analysis of change rollouts for regional market/platform changes
- Lead strong governance and controls
- Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
- Build a culture of responsible finance, good governance and supervision, expense discipline an

📌 TTS Sales Client Executive Team Leader (Bogotá)
🏢 Citi
📍 Bogotá