API is the integral leader in crew accommodation technology & services for the airline industry, with a strong service base in rail, cruise lines and sports teams. For more than 40 years, we have been offering a powerful combination of crew accommodation services delivered through innovative technology, unique software solutions, and a highly experienced team of service professionals, enabling our clients to maximize savings in all areas of travel operations.
Our Company is globally-supported by 794 employees and full-time dedicated consultants working from 59 locations around the world and is privately-held and headquartered in Melville, Long Island, New York.
The Director of Client Delivery will act as the voice of the customer, making sure that all delivery functions - Operations, Technology, Product, and Accounting - are consistent and in line with achieving our customer’s success.
The Director of Client Delivery will utilize their proven management skills to mentor the staff,
foster teamwork assignments and facilitate strategic initiatives on our client’s behalf.
Essential Functions:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- Lead, grow and manage a team of Account Managers/Directors to ensure the correct process, client focus, and communication is conveyed to create exemplary performance for the client.
- Coordinate with Operations, Technology, Product and Accounting departments with the objective of raising, consolidating and prioritizing requests until the solutions are implemented or topics are addressed.
- Relationship management: Develop and maintain strong relationships with the clients at all different levels.
- Ability to manage multiple projects and facilitate its success from the original concept to the final implementation.
- Work closely Account Management team to coordinate project details and to ensure timely completion.
- Provide
📌 Director of Client Delivery (Bogotá)
🏢 Accommodations Plus International
📍 Bogotá
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