Work from home with Amazon Customer Service

Role: Customer Service Associate

Job Type:Full time, Permanent contract

Location: Work from home in Colombia

Monthly Pay Rate:$2,799,766 COP

Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with expert training to problem solvers for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

What will you do as a Customer Service Associate?

What are your hours?

This role requires working variable hours to match when customers need us most. You will workday/late shifts and your work week is minimum 40 hours, for example: 5x8hrs to match our customer demand.



We schedule based on a variety of different shift patterns operating within 24 hours Monday to Sunday. You may be required to work national holidays and will be compensated accordingly. You will learn more about your exact schedule closer to your start date.

What benefits will you receive?

One of the great things about joining Amazon’s Customer Service team is that you don’t need experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer several benefits, including:
- Internet Allowance
- Employee Assistance Program (EAP)Expert training and ongoing opportunities to learn more and develop your skillsIf successful, we will contact you about the next steps
- Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to

📌 Remote Bilingual Customer Service Agent (Bogotá)
🏢 Amazon
📍 Bogotá