Job Title: Bilingual Medical Receptionist (English & Spanish Speaking)
Location: Remote
Industry: Healthcare
Position Summary
One of our healthcare clients is seeking a professional, friendly, and highly organized Bilingual Medical Receptionist to support the front-office operations of a busy medical practice.
The adecuado candidate will be fluent in both English and Spanish and have prior experience working as a Medical Receptionist in a medical practice, clinic, hospital, or outpatient healthcare setting. The role requires excellent communication skills, a professional phone presence, strong attention to detail, and the ability to manage multiple front-office responsibilities in a fast-paced environment.
Key Responsibilities
Front-Desk & Phone Support
Answer inbound patient calls professionally in English and Spanish.
Provide friendly and professional front-office support to patients.
Respond to general patient questions regarding appointments, office procedures, and administrative matters.
Route clinical questions and provider-related requests to the appropriate team member.




Make outbound calls to patients when follow-up is required.
Manage incoming messages, faxes, and other patient communications.
Appointment Scheduling
Schedule, reschedule, and cancel patient appointments.
Confirm upcoming appointments and send appointment reminders.
Coordinate appointments based on provider availability.
Manage appointment cancellations and assist with filling available openings.
Follow up with patients regarding missed appointments and rescheduling.
Maintain accurate appointment schedules.
Patient Registration & Documentation
Register new patients and collect required demographic information.
Provide patients with registration and intake forms.
Follow up with patients regarding missing or incomplete paperwork.
Update and maintain accurate patient information in the EMR/EHR.
Ensure patient records and documentation are complete and up to date.
Maintain strict confidentiality of

📌 Bilingual Medical Receptionist (Colombia)
🏢 SnappyCX
📍 Colombia