The Cyber Security Analyst will build a foundation across all aspects of MSS technologies. This role will help protect our customer networks against cybersecurity threats such as hackers, Cyber-terrorists and malware that can steal or corrupt sensitive customer data. This is accomplished by monitoring and analyzing customer networks, servers, databases and end-point equipment for key indicators of compromise and configuring customer networks and security devices such as switches, routers, wireless, firewalls and virtual private networks (VPNs).
Job Description
- Monitor the MSS helpdesk and react to new and existing tickets at a 1st line/Tier 1 level.
- Tackle all MSS tickets regardless of the technology stream the ticket focuses on.
- Respond to Security Incident and Event Management (SIEM) platform alerts by investigating and analyzing potential security breaches and cyber security incidents.
- Investigate monitoring alerts for network devices such as an interface up/down and alerting the customer appropriately.
- Monitor customer environments for security/network issues.
- Manage,



monitor, and alert customer equipment.
- Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
- Document and research security breaches and assess the damage they cause.
- Work with customers security team to perform tests and uncover network vulnerabilities.
- Help remediate detected vulnerabilities to maintain a high-security standard.
- Become current on IT security trends and news.
- Adhere to company-wide best practices for IT security.
- Research security enhancements and make recommendations to management.

Required Qualifications
- Strong understanding of cybersecurity principles, network security, threat detection, and incident response.
- Ability to demonstrate an understanding of IP protocols like DHCP, FTP/SFTP, HTTPS/HTTPS, TCP/UDP, SSH etc.
- Proficiency in Cybersecurity framewor

📌 Cyber Security Analyst (Colombia)
🏢 Connext
📍 Colombia