As a People Operations Specialist, you will be a key part of our general People Operations team supporting our employees in the United States, Turkey, and Colombia. This role reports directly to the People Operations Manager. This role involves working closely with cross-functional teams such as Talent Acquisition, IT, HR, Payroll, Managers, and Employees to ensure seamless human resources support and an exceptional employee experience. You'll act as a go-to resource for resolving inquiries, improving processes, and maintaining compliance, all while fostering a positive workplace culture.

If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about providing excellent service, this role is for you

What You'll Do

Employee and Manager Support:
- Support our 1300+ employees and managers across the US as well as those employees located in our additional hubs in Colombia, Turkey, and wherever else we grow
- Address general employee and manager inquiries via our HR ticketing system with a service-oriented and empathetic approach.




- Escalate issues to relevant People Team members or departments as needed.

Process Compliance:
- Ensure all supported HR processes are completed accurately while adhering to published SLAs and complying with legal and organizational standards.
- Maintain up-to-date, confidential, and legally compliant employee records in HRIS and databases.

Documentation and Improvement:
- Assist in documenting workflows and proactively identify process improvements.
- Keep HR policies and guidelines current and accessible to employees and managers.

HR Compliance:
- Support compliance efforts, including audits, reporting, policy acknowledgments, and training completion tracking.

Administrative Support:
- Generate employee documents, such as letters for status changes, pay adjustments, or equity grants.
- Handle data entry, reconciliations, and other administrative tasks with precision and confidentiality.

Collaboration and Pr

📌 People Operations Specialist (Bogotá)
🏢 Carbon Health Technologies
📍 Bogotá