Overview

The Sr. Systems Analyst is a back-end–focused role that bridges Gallagher’s functional teams and technical delivery groups to convert business needs into precise, build‑ready specifications and to orchestrate the design and optimization of our general Talent Acquisition systems ecosystem—applications, integrations, and data flows. Partnering with product owners, solution designers, enterprise architects, HRIS, developers, QA, and release/DevOps, this role leads structured discovery and technical elaboration sessions; produces end‑to‑end workflow and integration maps, data models, sequence diagrams, and interface contracts; and manages the requirements lifecycle and traceability from intake through design, build, and release. The analyst curates clear, versioned, audit‑ready documentation and ensures solutions align with enterprise architecture, security, and data governance standards to deliver scalable, secure, and compliant outcomes worldwide.

The analyst strengthens delivery quality by defining acceptance criteria, shaping test strategies,



and supporting execution across smoke, regression, integration, performance, and UAT cycles; coordinating defect triage and root‑cause analysis; validating data quality; and confirming release readiness via deployment plans, runbooks, and change records. Operating behind the scenes in a matrixed, fast‑paced environment, the role harmonizes priorities across global teams, influences without formal authority, and applies metrics and continuous improvement to drive resilient solutions that support Gallagher’s growth at scale.

How You'll Make an Impact
- Technical Operations & Issue Management: Act as the back-end bridge between functional teams and technical delivery groups; manage demand intake and triage, perform L3 analysis, coordinate escalations with IT/DevOps and vendors, and stabilize applications, integrations, and data pipelines to meet availability and SLA targets.
- Requirements & Technical Specifications: Tr

📌 Global HRIS (Bogotá)
🏢 Arthur J. Gallagher (AJG
📍 Bogotá