12 ago
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Mosaec
|
Colombia
Jumio is seeking a Customer Escalation Engineer to own complex technical issues for enterprise customers, acting as a product support expert across web, mobile, API, and SDK-based solutions.
You will collaborate with engineering, product, and success teams to investigate escalations, reproduce issues, communicate findings, and drive customer-impacting problems to closure in a fast-paced, remote-friendly environment.
📌 Senior Customer Escalation Engineer (Colombia)
🏢 Mosaec
📍 Colombia