Technical Support Specialist (Bogotá)

Technical Support Specialist (Bogotá)

12 ago
|
Auxis
|
Bogotá

12 ago

Auxis

Bogotá

Are you a technical problem-solver with experience managing and troubleshooting Point of Sale systems? We're looking for a POS Admin to join our team

What You’ll Do:
- Manage and update POS & back-office menus, printer configurations, and video routing.
- Troubleshoot OS, network connectivity, routers, and firewalls.
- Handle incident/request queue management and collaborate closely with support & dev teams.
- Update knowledge base articles and train support staff on best practices.

What We’re Looking For:
- Experience: 2+ years in POS technical support or configuration.
- Language: Advanced English proficiency (B2+ spoken & written).
- Skills: Strong OS/networking troubleshooting; ITIL knowledge is a big plus.

📌 Technical Support Specialist (Bogotá)
🏢 Auxis
📍 Bogotá

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