About The Role
In this role, you will set the technical direction for ML engineering and oversee the delivery of production-grade AI systems, from LLMOps infrastructure and agentic pipelines to scalable multimodal solutions, within SoftServe’s AI and Data Science Center of Excellence. You’ll bridge applied research and real-world impact, leading cross-functional teams and shaping ML strategy for world-leading clients
Responsibilities
- Define and drive technical standards and architecture for end-to-end ML systems, ensuring scalability, reliability, and alignment with business objectives
- Oversee the design and delivery of production-ready LLMOps pipelines using MLflow, LangSmith, Langfuse, or Weights & Biases, establishing observability, reproducibility, and quality standards across teams
- Lead collaboration with Data Scientists, Engineers, and clients, translating complex business requirements into robust ML solutions for NLP, RAG systems, and multimodal models
- Advance agentic AI capabilities by architecting and overseeing multi-agent systems using LangGraph or CrewAI,



driving autonomy and real-world problem-solving at production scale
- Establish and continuously improve ML engineering processes, from CI/CD/CT pipeline governance and cloud infrastructure on AWS, Azure, or GCP to monitoring and security best practices
- Mentor and guide ML Engineers, embedding engineering excellence, MLOps best practices, and a culture of continuous learning across the team
- Contribute to technical strategy and thought leadership, supporting client engagements and innovation initiatives within the CoE

Requirements
- Strong Python proficiency across the core ML ecosystem, with a proven track record of building and deploying complex ML systems in production
- Deep expertise in LLMOps, AgentOps, and experiment tracking tools such as MLflow, Langfuse, LangSmith, and Weights & Biases
- Proven experience architecting and deploying cloud-based AI/ML solutions on AWS, Azure, or GCP,

📌 Lead Machine Learning Engineer (Colombia)
🏢 SoftServe
📍 Colombia