Pencil is seeking a Senior Customer Success Manager to lead one of our high‑impact enterprise accounts, designing scalable adoption strategies and guiding how we deliver customer success at scale.
You’ll work with the Head of Customer Success to build systems, insights and best practices that ensure every client achieves measurable value from Pencil, with a focus on adoption, retention and long‑term growth.
📌 Senior Customer Success Manager — Enterprise AI Adoption (Bogotá)
🏢 Pencil
📍 Bogotá