We're quickly growing and super excited for you to join us

About Topsort

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy‑first, cookie‑free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool — without any of the creepy ads or cookie‑obsession (well, maybe just the chocolate ones).

Today, Topsort has 5 major hubs worldwide and employees in 13+ countries, including Menlo Park, Boston, Santiago, São Paulo, Barcelona, and Sydney. Since our founding in 2021, we've gained customers in retail, marketplaces, and delivery apps in 40+ countries and are quickly approaching the #1 position in the industry.

What It's Like to Work at Topsort

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It's a sports team that is hyper‑focused on winning — collaborative internally, competitive externally.



We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. No endless meetings here — if it can be done today, we get it done today.

What Is This Role Like?

We're looking for a Customer Support Manager / CS Analyst to join our Customer Success team in Boston office or LATAM region. This is a hybrid role that sits at the intersection of customer success and data‑driven analysis — not a sales role, but one that requires strong customer‑facing skills and genuine curiosity about how things work.

You’ll be the go-to person for our customers when they run into issues, questions, or need guidance — and you’ll also dig into the data to understand patterns, surface insights, and help the team continuously improve. Think: part support champion, part analyst.

What You’ll Do

Customer Engagement & Success
- Act as a trusted point of contact for customers on operational and data‑r

📌 Customer Success Manager (Bogotá)
🏢 Topsort
📍 Bogotá