Powering the world’s payments ecosystem ACI Worldwide moves money for the world - processing more than $14 trillion in payments every day for banks, intermediaries, merchants, and billers across more than 95 countries. Our North America Banking business is at the centre of that story, and our Professional Services organization is how we turn technology into outcomes that clients can trust.
WHAT YOU'LL DO
- Lead delivery across a portfolio of strategic banking accounts.
- You’ll own end‑to‑end accountability for a set of complex, multi‑stream payment implementation programmes – ensuring they land on time, within scope, and on budget. You’ll set the pace, maintain delivery rigour, and be the senior escalation point when things get hard.
- Build and run a high‑performing PS team.
- You’ll lead a team of around 20‑30 project managers, technical consultants, and business analysts. That means hiring well, developing people deliberately, managing performance honestly, and creating an environment where talented professionals do the best work of their careers.
- Own the client relationship.




- You’ll be a trusted partner to your clients – not just a delivery contact. You’ll lead steering committees, run executive business reviews, and have the kind of credibility that means clients call you first when something matters. You’ll also identify opportunities to expand ACI’s footprint within your accounts.
- Manage the commercial health of your portfolio.
- You’ll own the P&L; for your delivery portfolio – tracking revenue recognition, utilisation, margin, and project financials. You’ll review and approve Statements of Work and change orders, and contribute to pre‑sales scoping and solutioning for new opportunities in the region.
- Drive operational discipline.
- You’ll be accountable for the operational hygiene that makes delivery predictable: RAG status reporting, resource management, timesheet compliance, and portfolio dashboards. You’ll also champion adoption of PS tools, metho

📌 Dir Services (Bogotá)
🏢 ACI Worldwide
📍 Bogotá