Bogota - Colombia
Entrega B2C Growth Operations Sr. Analyst
Bogota - Colombia
Operations & Strategy - Food Regular
About the company
DiDi General Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
As part of DiDi's Entrega business line,



B2C is a brand-new, high-potential service offering. We provide last-mile delivery solutions for businesses, fulfilling orders coming directly from their own channels (app, website, or phone).As a Senior Analyst, you will be the analytical backbone of this rapidly scaling business unit. You will bridge the gap between complex data and real-world business growth. This role is a unique hybrid of data analytics, merchant operations, and product strategy—you will not only find the "why" behind the numbers but also design the "how" to overcome business challenges.
In this role, you'll be...
- Data Monitoring & Deep-Dives: Own the daily monitoring of merchant performance, volume growth, and operational health. Perform rigorous, deep-dive root-cause analyses on data anomalies, such as volume drops, or SLA breaches.
- Qualitative Merchant & User Research: Lead structured interviews and feedback sessio

📌 EntregaC Growth Operations Sr. Analyst (Bogotá)
🏢 DiDi Chuxing
📍 Bogotá