12 ago
|
BIG Language Solutions
|
Colombia
12 ago
BIG Language Solutions
Colombia
BIG Language Solutions is seeking a QA Analyst to monitor, evaluate, and support continuous improvement of interpreter performance across OPI and VRI channels. You will use AI QA tools, silent monitoring, test calls, and reviews to meet daily evaluation goals and deliver coaching with high accuracy and compliance.
The role requires bilingual fluency in English and a target language, HIPAA knowledge, and the ability to work remote in PST-aligned shifts.
📌 Remote QA Analyst (Colombia)
🏢 BIG Language Solutions
📍 Colombia