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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword – it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? you're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

Job Description

We are seeking an innovative and passionate Engagement Delivery Senior Manager (Senior Project Manager) for our Professional Services team who shares our vision of bringing the power of cloud computing to enterprises.



Engagement Delivery Managers are responsible for overseeing our teams to drive successful customer outcomes with our implementations. They manage and run more complex, enterprise and strategic projects. Our Engagement Delivery Managers actively participate on the project, scoping, contracts review, knowledge transfer, and budget management.

Your Impact
- Serve as the overall Leader of the project team and exhibit excellent leadership skills in forming a team, ensuring strong communication channels, giving clarity, motivation and direction to the team throughout the engagement.
- Be the primary customer interface and perform project management activities that ensures adherence to Salesforce methodology and project gates and governance.
- Build and lead project plans; supervise and review project progress and timelines; adjust schedules and plans as needed; ensure on time and on budget delivery of projects and identify and reso

📌 Engagement Delivery Senior Manager (Colombia)
🏢 Salesforce
📍 Colombia