12 ago
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Horatio
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Bogotá
Horatio in Bogotá, Colombia is seeking a Customer Success Manager to partner with SMB clients, ensuring value delivery and ongoing satisfaction through proactive communication and cross-functional collaboration.
You will onboard, manage lifecycle, and monitor health metrics, with a focus on retention, upsell opportunities, and minimizing churn. Native English is required; BPO experience and a Bachelor's degree are essential for this on-site role.
📌 On-site SMB Customer Success Lead — Onboarding (Bogotá)
🏢 Horatio
📍 Bogotá