12 ago
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RINGOVER GROUP
|
Bogotá
12 ago
RINGOVER GROUP
Bogotá
Ringover Group in Colombia seeks a bilingual Technical Advance Support to serve as final escalation point for top-tier customers on the Ringover cloud platform. You will troubleshoot complex voice, messaging, and API-driven workflows, dive into logs and JSON, and collaborate with Software Engineering to isolate defects and ship fixes.
Your time blends reactive case work with proactive platform improvements, including supporting Grafana dashboards, telemetry, and change management across IVR,
📌 Bilingual SaaS Tech Support Lead – Escalations (Bogotá)
🏢 RINGOVER GROUP
📍 Bogotá