Drive Operational Excellence That Strengthens Client Success

Turn strategic priorities into seamless execution while building trusted client relationships in a fast-moving cybersecurity environment. The Operations & Client Success Specialist connects leadership, teams, and customers to accelerate delivery, remove blockers, and strengthen service excellence. Gain integral exposure, meaningful ownership, and career growth with Emapta-an exceptional opportunity designed to reward top 1% talent with a premium employee experience.

Snapshot
- Employment Type: Indefinite Term Contract
- Work Setup: Hybrid (3 days per week in office and two days per week remotely)
- 5 days work week
- Work from home arrangement
- 20 vacation days in total
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

Qualifications

Required Qualifications
- 3-5 years of experience in operations, account management,



project coordination, or a similar role
- Strong written and verbal communication skills with a professional and concise communication style
- Proven ability to manage priorities, coordinate multiple tasks, and meet deadlines
- High level of ownership, accountability, and reliability
- Strong attention to detail with the ability to summarize information clearly for leadership
- Proficiency in business tools, including email, spreadsheets, presentation software, and collaboration platforms such as Microsoft Teams, Zoom, or Slack

Preferred Qualifications
- Background in staffing, outsourcing, professional services, or a similar client delivery environment
- Experience supporting a senior leader or sales/account owner as a primary operational partner
- Familiarity with CRM or ATS platforms, reporting, and process documentation
- Ability to collaborate effectively across multiple time zones and adapt to

📌 Operations & Client Success Specialist (Bogotá)
🏢 Emapta Global
📍 Bogotá