Unisys is seeking an entry-level Service Desk professional to provide first line user support, troubleshoot hardware, software and connectivity issues, and escalate complex problems to higher-level resolver teams. You will coordinate end-user service requests, install software, and ensure tickets close with clear updates to users.
The role emphasizes adherence to Service Desk policies and contributing to the knowledge base.
📌 Agente de Mesa de Ayuda (Bogotá)
🏢 Unisys
📍 Bogotá