Accounts Payable, Tier 1 Customer Service Lead (Nevado de Santa Isabel)

Accounts Payable, Tier 1 Customer Service Lead (Nevado de Santa Isabel)

12 ago
|
Collins Aerospace
|
Nevado de Santa Isabel

12 ago

Collins Aerospace

Nevado de Santa Isabel

Date Posted: 2026-07-28

Country: United States of America

Location: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type: Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance: None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services Accounts Payable team in Santa Isabel, Puerto Rico:





Enterprise Services Accounts Payable is seeking an Accounts Payable Customer Service Lead for our US hub Tier 1 team. This team will support all RTX and Corporate with accounts payable inquiries, ensuring timely and accurate responses to both internal employees and third-party suppliers. The idóneo candidate will have expertise working on various accounts payable tools and systems.

What You Will Do
- Lead the Accounts Payable US Hub Tier 1 Customer Service team, fostering a culture of accountability, collaboration and continuous improvement.
- Coordinate closely with the US Hub Tier 2 team to ensure end to end process flow.
- Partner with AP non US hubs to share best practices, lessons learned and process harmonization
- Research and respond to accounts payable inquiries, such as invoice status and other invoice related issues.
- Act as a key escalation point for the Tier 1 team
- Partner with the US hub Puerto Rico AP invoice processing team to drive invoice corrections and othe

📌 Accounts Payable, Tier 1 Customer Service Lead (Nevado de Santa Isabel)
🏢 Collins Aerospace
📍 Nevado de Santa Isabel

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