Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Director, AI & Data Strategy Enterprise Engagement

The Opportunity

Mastercard's AI & Data Strategy team is redefining how we engage with enterprise teams to create an AI-native operating model. This project combines workflows, decision intelligence, governance pathways, and AI-native experiences to redefine how Mastercard identifies, evaluates, and scales AI across the enterprise. The platform will shape not only what AI solutions get built, but how people, processes, agents, and technology interact in an AI-enabled enterprise.



The Director will lead the strategy and have real influence over how one of the world's largest payments companies applies AI at scale.

What You Will Do
- Shape the design strategy of the enterprise AI engagement platform, reimagining how work gets done to take advantage of AI, automation, and agentic capabilities rather than simply digitizing existing ways of working.
- Own the UX/UI direction of the platform: user journeys, interaction design, interface standards, grounded in real behavior and end user needs, and designed for scale.
- Design AI‑Native Operating Models: define how people, agents, automation, and governance interact through conversational interfaces, agentic workflows, intelligent routing, recommendation systems, and human‑in‑the‑loop decision patterns to create adaptive engagement journeys.
- Treat adoption as a core outcome: define engagement, adoption, workflow transformation, and business impact metr

📌 Director, AI (Bogotá)
🏢 Mastercard
📍 Bogotá