Job Description
The Risk & Controls Analyst is an individual contributor role responsible for supporting second‑line‑of‑defense risk governance by providing independent oversight, effective challenge, and credible assurance over operational risk management and control performance across Client Care and related operational processes. The role partners with business stakeholders to identify emerging risks, assess control design and operating effectiveness, and drive timely remediation of control gaps and issues leading to operational change.
The analyst analyzes trends, investigates drivers of control failures, and translates risk signals into clear, actionable insights. They collaborate with Operations and risk partners to support Risk and Control Self‑Assessment (RCSA) activities by validating risk/control narratives, challenging inherent and residual risk assessments, and ensuring control documentation and evidence align with governance standards. The role also tracks corrective action plans through closure.
This role leverages analytics, visualization platforms,
and AI‑assisted monitoring to surface non‑obvious risk and control insights, validate automated outputs for accuracy and defensibility, and deliver decision‑ready narratives that inform leadership priorities, risk appetite decisions, and investment in control enhancements.
Responsibilities
Risk & Control Monitoring
- Execute control monitoring activities (e.g., sample‑based reviews, exception reviews, control self‑checks) to confirm adherence to documented procedures, policies, and control requirements.
- Support control testing and validation (including automated or AI‑assisted monitoring) by reviewing outputs, investigating exceptions, and providing structured feedback to improve detection logic and alert accuracy.
- Identify control gaps, compliance risks, process breakdowns, and potential operational risk events; document observations with clear evidence and defined escalation paths.
RCSA & Issue
📌 Risk Governance Analyst (Bogotá)
🏢 Visa
📍 Bogotá