- Triage incoming bug reports and feature requests; resolve known issue types autonomously and elevate novel or high-risk issues with clear context
- Troubleshoot and resolve data issues in relational SQL databases and non-relational database containers, including cross-container data migrations in Cosmos DB
- After ramp-up, serve as the primary point of contact for our custom internal platform user support via Slack and our intake board, communicating directly with application users to understand and resolve their issues and triage their improvement ideas
- Monitor application health and build alerting for edge-case failures
- Incrementally automate recurring operational tasks such as manual data corrections, reducing the team's operational overhead over time
- Implement features, enhancements, and bug fixes in internal applications using Node.js, TypeScript, React, and Azure services
- Participate in code reviews, sprint planning, and backlog grooming with the development team
- Support release management and deployment through existing CI/CD pipelines




- Assist with integrations between internal enterprise applications, systems, and data stores
- Build and maintain user-facing help documentation, FAQs, and release notes so that users can self-serve common questions
- Create and maintain developer-facing runbooks, troubleshooting decision trees, and system documentation
- Keep documentation current as features are released and the UI evolves
- Write and expand automated test coverage — unit, integration, and regression — to catch issues before users encounter them
- Develop deeper expertise in Azure services, .NET, and other technologies in our stack as the role evolves
- Apply agile practices including iterative delivery and fail-fast experimentation
- Seek and respond to feedback from peers, managers, and stakeholders
- Participate in Pariveda's learning opportunities, community events, and culture of continuous development
- Learn Pariveda's presentation style a

📌 Custom Application Support Developer (Bogotá)
🏢 Jobtailor
📍 Bogotá