About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About The Job

We’re looking for a highly motivated, detail oriented Communications Manager to join the IntouchCX global Communications team. Working closely with LATAM countries and reporting to the Director of Global communications, this role is responsible for shaping and strengthening IntouchCX corporate image and reputation across external audiences. This role also leads the implementation of internal communications initiatives and supports the positioning of IntouchCX as a global employer, contributing to our talent acquisition objectives. You will collaborate with cross-functional and cross-cultural teams, executives,



and other key collaborators to craft compelling narratives that resonate with internal and external audiences. You'll join a team that's a trusted advisor to senior leaders and key stakeholders across the company and utilizes a variety of channels and tools to reach its target audiences. We are looking for a team player, independent thinker, and hands on doer who thrives in an international and fast pace environment.

As Communications Manager, You Will…
- Lead the development and implementation of regional and corporate communication strategies, ensuring alignment with general priorities and business goals.
- Own projects end to end from strategic planning and narrative development to execution, optimization, and performance measurement.
- Plan and coordinate 360 external communication campaigns in LATAM, working closely with internal teams to oversee delivery, quality and impact.
- Drive all aspects of ex

📌 Communications Manager (Bogotá)
🏢 IntouchCX
📍 Bogotá