The Commercial Operations Analyst supports Sales Effectiveness and Commercial Operations activities across the North, Andean, and Brazil regions.

This role is responsible for commercial reporting, sales performance analysis, sales incentive support, commission validation, data governance, contract administration, pricing support, commercial systems administration, and operational processes that enable commercial teams to achieve their business objectives.

The position acts as a key partner to Sales, Commercial Excellence, Finance, and Customer Service stakeholders by ensuring the accuracy, availability, and integrity of commercial information while delivering operational and analytical support across multiple markets.

Key Responsibilities

Commercial Reporting & Analytics
- Prepare and maintain sales performance reports and dashboards.
- Generate sell-out reports and commercial performance insights.
- Consolidate commercial data from multiple systems and sources.
- Support business reviews and leadership reporting.
- Analyze customer, territory, product, and market performance trends.





Sales Effectiveness
- Support sales incentive and commission processes.
- Validate performance metrics used in compensation programs.
- Assist in annual sales target and quota-setting activities.
- Support sales performance tracking and effectiveness initiatives.

Commercial Operations
- Support pricing administration and price update processes.
- Support commercial contract administration activities.
- Maintain customer and product-related information.
- Support commercial systems and operational workflows.
- Coordinate with cross-functional teams to resolve operational issues.

Data Governance & Process Excellence
- Ensure commercial data accuracy, consistency, and completeness.
- Identify and resolve data quality issues.
- Develop and maintain SOPs and process documentation.
- Support continuous improvement and standardization initiatives.
- Ensure compliance with internal contr

📌 Commercial Operations Analyst (Bogotá)
🏢 Convatec
📍 Bogotá