12 ago
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Kyndryl
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Guaduas
Kyndryl is seeking a Customer Experience Consultant to translate human insights into actionable experience strategies. You will lead experience-driven problem solving from discovery through execution, ensuring customer needs are understood and embedded into future state solutions.
You will conduct ethnographic research, interviews, and qualitative studies, synthesize findings into clear experience principles, and define future state journeys and roadmaps in collaboration with delivery teams.
📌 Strategic Customer Experience Consultant (Guaduas)
🏢 Kyndryl
📍 Guaduas